Return Policy

Here at the Moore & Balliew Oil Company we go out of our way to insure that you are satisfied with our complete line of petroleum products. Although we go the extra mile to ensure your satisfaction, Moore & Balliew Oil Company understands that there may be reasons from time to time that could cause the need for a product return. If you must return a product, please fill out the form on this page and we will respond to you in a timely manner.

We will honor returns under the following conditions:

  1. The product must be shipped back within thirty (30) days of your purchase date.
  2. The container/product is unopened and in “factory new” condition.
  3. Please call our offices at 1(800) 729-2750 to obtain a return authorization number.

Some restrictions* on product returns apply:

  1. All returned merchandise sent to our facilities in unopened, factory new condition that includes a return authorization number will be honored as a return.
  2. All returns are subject to a 20% restocking fee.

* Moore & Balliew Oil Company does not accept Returns on the products from our Overstock Inventory.*

Return Form

Please enter the details of your return below. We will contact you with more information.

First Name *

Last Name *

Your Email *

Telephone *

Order ID *

Order Date

Product Name *

Product Code *

Quantity

Reason for Return *
Dead on ArrivalOrder ErrorReceived Wrong ItemFaulty, please provide detailsOther, please provide details

Product is Opened
YesNo

Faulty or Other details