Resource Center

Designed to inform and perform for you. A reliable tool to assist those in the lubrication industry and related fields. We will strive to update, add, and redesign features, information, and documents to best serve you.

FAQ

Sustainability Statement:

To keep our world moving forward towards a better future, Moore & Balliew Oil Company is proud to play a part in addressing sustainability challenges today. As the focus on social and environmental issues grows, we believe it is imperative to address the challenges of sustainability with our customers, many of whom expect us to be responsibly proactive. At Moore & Balliew Oil Company, one way we address the challenge of sustainability is by providing our customers with advanced products and services that meet high performance standards that can help increase energy efficiency, extend equipment life, provide longer oil life, improve fuel economy, and contribute to lower consumption and reduced emissions. Sustainability means balancing economic growth, social development and environmental protection so that future generations are not compromised by actions taken today. At Moore & Balliew Oil Company, we believe that successful companies are those that see business objectives and sustainability objectives as interlinked. We are committed to being a responsible citizen in the communities where we operate, not just because doing so fosters a stable and productive business environment, but more importantly because it is the right and responsible thing to do.

Export/Import Policy per ExxonMobil and Moore & Balliew Oil Company:

Distributor acknowledges (i) that the labeling laws, trademark and copyright laws, product specification requirements, and advertising requirements of foreign countries may be different from U.S. laws, (ii) that ExxonMobil and/or its Affiliates have production and contractual obligations with parties in foreign countries that they must honor, and (iii) that certain U.S. laws may apply outside the U.S., e.g. laws dealing with exports and imports and laws relating to trade sanctions. Therefore, Distributor agrees not to export the Products or provide Services to any person or entity located outside the Territory or to sell the Products or proved Service to any person or entity who intends to export them for the purpose or with the knowledge of reselling to any person or entity located in or associated with any country outside the Territory unless expressly and only to the extent as may be authorized in writing by ExxonMobil in an Export Addendum. Distributor also agrees not to import the Products or provide Services from any country outside the Territory for the purpose or with the knowledge of reselling same or to purchase the Products or provide Services from any person or entity that intends to import them from any country outside the Territory for the purpose or with the knowledge of reselling unless expressly and only to the extent as may be authorized in writing by ExxonMobil in an Import Addendum. If Distributor suspects, either before or after transaction takes place, that a transaction may be in violation of this clause, Distributor agrees to promptly notify ExxonMobil. Distributor and ExxonMobil agree that resolution of disputes, controversies or claims arising under this Section 2.7 is not limited by the provisions of Section 13.14 hereof, relating to claims, dispute resolution, and arbitration. Indemnification for violation of this requirement is provided in Section 11.1(c) of this Agreement.

Orders Ship From:

All orders ship directly from our main warehouse location, in Taylors, SC 29687.

ETA:

As with all shippers ETA is contingent on many different factors (weather, time of order, availability, etc.). We will provide updates and tracking info on your order when they are available to us. Our shipping goal is to get your products to you: on time, in great condition, at the lowest cost.

What Color is it?

With the wide range of products and applications of grease that ExxonMobil carries, we understand sometimes it’s hard remember which one is which. Below is a Mobil Grease Compatibility Chart Selector and Industrial Grease Application Guide available for download to assist you.

Terms and Definitions

Viscosity– That property of a fluid or semi-solid substance characterized by resistance to flow and defined as the ratio of the shear stress to the rate of shear of a fluid element.

ISO Viscosity Grade System- A Classification for industrial lubricants based on the mid-point of a kinematic viscosity range in centistokes at 40°C. Eighteen range grades are defined from 2 to 1500 centistokes (cSt).

Viscosity index ( V I ) An empirical number that indicates the effect of change of temperature on the viscosity of an oil. Tables are found in ASTM Method D 2270 . The higher the viscosity index, the smaller change in viscosity with temperature.

Absolute Viscosity The ratio of shear stress to shear rate. It is a fluid’s internal resistance to flow. The common unit of absolute viscosity is the poise (see viscosity). Absolute viscosity divided by the fluid’s density equals kinematic viscosity.

HVI High viscosity index; greater than 80 VI units and typically ranging above 90 .

LVI Low viscosity index, typically below 40 VI units.

MVI Medium viscosity index, typically ranging between 40 to 80 VI units.

Synthetic Lubricant- Lubricating fluid produced by chemically reacting materials of a specific chemical composition, by chemical synthesis of refining processes, to form a compound with planned and predictable properties.

Flash Point Minimum temperature of a petroleum product or other combustible fluid at which vapor is produced at a rate sufficient to yield a combustible mixture that ignites momentarily in the presence of an ignition source (small flame). Standardized test procedures are defined under ASTM methods encompassing “closed cup and open cup criteria”. ASTM D-92 open cup/ASTM D-56 & D-93 closed cup.

Pour Point- The lowest temperature at which oil will pour or flow when it is chilled without disturbance under conditions defined under ASTM Method D 97

Compatibility- The capability of petroleum products to form a stable homogeneous mixture that neither separates nor is altered by chemical interaction.

Color- A non-quality visual identification characteristic of petroleum products. ASTM Method D 1500 incorporates empirical color comparisons by numerical value.